Centre for Business Performance
Investment needed – but will it happen?
The Institute of Chartered Accountants’ (ICAEW) latest Business Confidence Monitor makes unhappy reading. One of the largest and most comprehensive quarterly reviews of UK business confidence, the report shows business confidence is now in negative ...
Methods, Methods, and Methods… Part 1 of 2
How many times has a senior executive approached you and said, “We’re going to use Method ‘X’ to improve our business processes”? What flies through your mind when you hear this: “I didn’t know our ...
Infographics and every which way you can charts… Or the Life of Pie!
Something that I often find troubling is people tell me, “David, you have to show people information in a way they can best consume it”. My initial reaction was, “No, they have to understand the ...
Going Digital
“Going digital is like teenage sex: everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it.” So, a bit like ...
Beyond Budgeting… A journey towards real customer service – Part 2 / 2
Last week, we introduced the idea of Beyond Budgeting and how it chimes with our work with Cranfield on “A Systems Approach to Project Management”. It challenges the current standard practice of setting rigid budgets ...
Gorilla Management
This fine fellow lives in La Vallée des Singes (the Valley of the Apes) in Vienne, France, where Pippa and I spent a wonderful day visiting the different apes and monkeys. But his presence reminded ...