Updating the Mendeley Cite add-in
18/03/2025
When using Mendeley Cite with Word, sometimes it is necessary to update the Add-in. If you see this message:
There are a few steps to try:
1. Sign out of your office account by going to any Office application and choosing >File >Account >Sign out
2. Close any Office applications that you have open
3. Update the Add-in in Word by going to Home>Add-ins
4. Search for >Mendeley Cite >Add
5. Sign back in >File >Account >Sign In
The add-in should be updated and can be found on the >Home tab and >Add-ins.
Alternatively look for the References tab and Mendeley Cite.
If you are still having problems with the Add-in, or if you have any other library questions, please contact library@cranfield.ac.uk.
Feature image from Pixabay. Available at: https://pixabay.com/photos/student-typing-keyboard-text-woman-849822/
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