Centre for Business Performance

I wrote last week about hard metrics and soft culture, which is a good description of how we need to think about PDRs and the personal management process. But today, let us look at this ...

We hear so much criticism of business in the media it’s easy to forget just how important it is for society. Quite apart from manufacturing the products we want and need or providing services to ...

I was watching a webinar the other day with various luminaries adding weight to a subtle sales pitch. Two of them were talking about future trends – one claiming data democratisation (Google it!) was spreading ...

Cranfield is in the process of introducing a new faculty contribution system as part of the performance development review process (PDR). As part of that discussion, yesterday we were talking about the metrics and how ...

We were just reflecting at the latest Round Table on Matthew Syed’s book “Black Box Thinking” (2015, John Murray Publishing, London) and in particular on learning from failure. So what I have done here is ...

So in our previous blog, we mentioned that we come across challenges like - “We’re going to do ‘Demand Management’ using Method ‘X’”. Per previous blog, our usual response is to unpick this requirement statement ...