How does your organisation deliver value to your customers and your owners? Over the Christmas period, our minds turned to kitchens (new floors rather than completely new kitchens luckily). Howdens Joinery Co have been advertising ...

Christmas is the time of good cheer, goodwill to all and long distance travel. And so it was for me this Christmas. My journey from the South of England to Edinburgh was relatively easy with ...

At the CIPD performance management conference today, Simon McDougle explained how and why Adobe took out the annual performance review. Why would you do that? Simply, the negative impact and poor morale it was causing ...

Yesterday Ryanair announced that their bookings over the summer were less than expectation and their forward bookings for September and October were not as strong as expected. Michael O’Leary was quoted as this being due ...

One of the modules I teach at Cranfield University's Executive MSc in Managing Organisational Performance is about improving organisational decisions, in particular those relating to measuring and managing performance. There is a great need in ...

At the Manufacturing Professors' Forum on Monday, 25th June, we heard a number of first-hand insights and challenges from David Sprent, Logistics VP for the UK and Ireland at Unilever. David explained to the audience ...

Accident and Emergency (A&E) are back in the headlines again. Mortality rates are higher at weekends costing some 4,400 lives a year according to a dossier being prepared by NHS England. It is being suggested ...