Centre for Business Performance
Stop Reorganising – Start Performing
HSBC’s announcement about shedding jobs yesterday made me start to think again about why companies don’t perform (although it now looks as if HSBC wants to exit from UK and European regulation). What is reorganisation ...
The Bigger Bang
The news in today’s newspapers about the fines being handed out to the banks again takes me back to the “big bang”; the change that happened in the City of London in the late 1980s. ...
Cranfield chosen to deliver new project leadership programme
Cranfield School of Management has been selected by the Cabinet Office to run a Project Leadership Programme (PLP) in collaboration with PA Consulting Group and The Project Academy for senior civil servants responsible for major ...
NHS Targets – Is the System Failing?
by Dina Gray (Guest Author) Over the last few days the press have been preoccupied with the fact that there is great pressure on the A&E departments on the run up to Christmas with the ...
How Measures Drive Behaviours: UK Police failing to record a quarter of all sexual offences
by Pietro Micheli (Guest Author) Two weeks ago, a report produced by the HM Inspectorate of Constabulary showed that more than 800,000 of all reported crimes (one in five) go unrecorded each year. As the ...
Measurement Madness
The new book "Measurement Madness: Recognizing and Avoiding the Pitfalls of Performance Measurement" by Dina Gray, Pietro Micheli and Andrey Pavlov has just hit the bookshops and is now available on Amazon. Time to catch ...