performance management
Is Efficiency all that Important?
Everyone talks about efficiency – the efficiency of the NHS, an efficient car manufacturer, the efficiency of an individual. But how important is this really? Why do people tend to talk about efficiency rather than ...
Performance Measurement Systems: Why Trust Matters
If, in an idle moment, you google performance measurement you will find plenty of useful articles on KPIs and how to set targets, on what to measure and how to measure it. What is less ...
Is It Time to Performance-Manage the Performance?
We have made significant advances in managing performance in education and healthcare. Yet the world of classical music has been left almost entirely to its own devices and remains in chaos. Can performance management help us create order and drive responsible decisions and actions?