KPI
Organising for performance
A recent incident gave me cause to reflect on how we deliver performance. A lot of what people do is focused around KPIs and targets, but sometimes it is just so much simpler to organise ...
Is It Time to Performance-Manage the Performance?
We have made significant advances in managing performance in education and healthcare. Yet the world of classical music has been left almost entirely to its own devices and remains in chaos. Can performance management help us create order and drive responsible decisions and actions?