Discover our blogs

Aerospace | Cranfield University


Agrifood | Cranfield University


Alumni | Cranfield University


Careers | Cranfield University


Careers | Cranfield University

Defence and Security

Design | Cranfield University


Energy and Power | Cranfield University

Energy and Sustainability

Environment | Cranfield University


Forensics | Cranfield University


Libraries | Cranfield University


Libraries | Cranfield University

Manufacturing and Materials

Libraries | Cranfield University

School of Management

Libraries | Cranfield University

Transport Systems

Water | Cranfield University


Homepage / Having problems with the Advanced Search in ABI/Inform? There’s a fix!

Having problems with the Advanced Search in ABI/Inform? There’s a fix!


Error screen on ABI/Inform

We are really sorry to hear that some of our customers have become unable to use the Advanced Search in ABI/Inform. We have contacted the supplier, and they have recommended the following fix.

Firstly, it is worth being aware that the problem only seems to occur in Internet Explorer, so you might just prefer to use a different browser.

However, if you are only able to use Explorer,  you will need to delete your browser history and cache before trying to access ABI/Inform again:

Deleting browser history screenshot

If you are still experiencing a problem with the Advanced Search functionality in IE after clearing your browser please click on This should force the rest of the update implemented to take affect (you should see // DVOPS-9152 if the update has been successfully installed). After doing so, please clear the cache again and retry the Advanced Search option.

Please contact if you need further help, or if the advice we have been given does not solve the issue.

Karyn Meaden-Pratt

Written By: Cranfield University

Categories & Tags:

Leave a comment on this post:

Sign up for more information about studying master’s and research degrees at Cranfield

Sign up now
Go to Top