From Saturday 11 January, the Management Information and Resource Centre (MIRC) will be staffed every Saturday by our Casual Assistants Team (CAT).
We have already trialled this approach in MIRC on occasional Saturdays since August 2019. Our CAT colleagues are trained to help you with locating stock, borrowing books, renewals, reservations and general enquiries. They will not be able to help you use the databases, carry out literature searches or provide referencing advice so please contact your MIRC Information Specialist during the week if you need any support in these areas.
The Library Service has successfully provided an unstaffed weekend service in the Kings Norton Library for two years, and the MIRC staffing changes are intended to create parity in service provision. We continually monitor usage and enquiries, and will be reviewing the new policy so please let us know what you think.