Robert joined Cranfield University as a Lecturer in Air Transport Management in October 2014. Before this he worked for nine years as Course Leader for Air Transport and Logistics Management at the University of Huddersfield. Robert studied for a degree in European Economics and Business Management in Vienna. He then completed an MSc in Air Transport Management at Cranfield University. He holds a postgraduate teaching qualification from the University of Huddersfield, and a PhD from Loughborough University. Robert previously worked for Austrian Airlines in the Customer Relations Department, where he dealt with customer complaints and administration, including the maintenance and development of a customer relations database. Robert is a Chartered Member of the Chartered Institute of Logistics and Transport (CMILT), an Associate Member of the Royal Aeronautical Society (AMRAeS), and a Fellow of the Higher Education Academy (FHEA).